Shipping Policy

 

🚚 Free Shipping on Every Order | Cash on Delivery Available | Delivery in 24/48h

Your order, delivered
to your door.


At zenghomeoutlet.com we know how important it is to receive your purchase quickly and in perfect condition. We've built a shipping experience you can truly rely on.

⏱

24/48h Delivery

Every order is processed within a few hours of confirmation. Your package arrives within 24/48 business hours — no long waits, no uncertainty.

💵

Cash on Delivery

No credit card required upfront. Pay the courier directly when your package arrives at your door. Shop with peace of mind — zero risk, zero surprises.

📍

Real-Time Tracking

As soon as your order ships, you'll receive a tracking link via email or SMS. Follow every step of the delivery right to your door.

🛡

Protected Purchase

Every item is carefully packaged for safe transport. In case of damage or errors, our team is available 7 days a week to resolve any issue.

Our Promise

Free shipping on every order.

No minimum order amount. No hidden costs. No surprises at checkout. What you see in your cart is exactly what you pay — nothing more.

✅ Free Shipping

On all orders, always

💵 Cash on Delivery

Pay on receipt

🔄 Free Returns

Within 30 days

🌍 Shipping Across Italy

Delivery nationwide

🎧 Support 7 Days a Week

We always respond quickly

Our Delivery Partners

We work exclusively with the most reliable delivery networks in Italy and Europe.

DHL
GLS
BRT
DPD
FedEx

Frequently Asked Questions

Can I change the delivery address after placing my order? +
Yes — contact us within 12 hours of placing your order and we'll update the address immediately, no problem at all.
What happens if I'm not home when the courier arrives? +
The courier will leave a notice and attempt a second delivery. You can also arrange a preferred time slot directly with the courier via the tracking link.
Do you ship throughout Italy? +
Absolutely. We deliver across the entire Italian territory with our 24/48h service and the same high standard of care for every order.
How exactly does cash on delivery work? +
Simple — you order, we ship, and you pay the courier in cash when the package is delivered. No online payment, no card details, no risk.
What should I do if my order arrives damaged? +
Contact us within 48 hours with a photo of the damage. We'll send a replacement product or issue a full refund — your choice, no questions asked.

Still have questions?

Our team is available 7 days a week and always responds within a few hours.
We're here to help — before, during, and after your order.

✉ Contact Us